Physician Relationship Management

Growth Initiatives

You can use Ascend to set growth initiatives specific to recruitment and outreach campaigns, including goal setting, key targets, planned tactics in the relationship development funnel and, most importantly, related results. The Ascend Initiatives section allows you to see a comprehensive overview of all tasks and active and completed initiatives, plus easily edit and create new initiatives.

Issue Management

With Ascend, you can identify and track roadblock issues by referral source, monitor average response times and explore department-specific or organizational access and service trends that may lead to growth barriers. The Ascend Issues section allows you to effortlessly log new issues, view notes and run detailed reports.

Targeted Alignment

By combining internal, external and field data, Ascend allows you to create comprehensive provider profiles that support a more targeted approach to provider alignment. Once an onboarding profile is created, you can add and view tasks, print reports and manage templates.

Maps Integration

Our product compatibility with Microsoft Exchange, Google Calendar and Google Maps enables liaisons to plan and map out best routes for physician outreach appointments before they hit the road. This can minimize time behind the wheel and maximize time in the field. And visit notes can be entered in real time, from anywhere.

Integration

We offer a suite of integrated products that allow teams to review internal and external data trends within provider-specific dashboards. Additionally, teams are able to see which providers are being targeted to receive specific email or printed messages via our Centric product.

Mobile App

Our mobile app gives liaisons the flexibility to work within the product while out in the field, ensuring tasks and notes are current. The app also allows managers to see both the quantity and quality of visits, in real time.

“You can use it anywhere, and you’re not tethered to a LifePoint computer or security system. Liaisons can run to Starbucks, and they can document their notes…they can stay on top of things since they’re out in the field.” 
–Dustie Maguire, Sr. Director of Growth & Outreach, LifePoint Health

Reports

You’ll have the ability to provide clarity and assurance by quickly and easily producing robust reports on the different aspects of your physician relationship management initiatives. For ease of stakeholder engagement, you can also simply export your reports into a variety of formats, ranging from PDF and XLS to TEX CSV and more.

Our Partner Relationship Management (PRM) offers the ability to generate reports that demonstrate the Return on Investment (ROI) of your referral development. That means you’ll be able to see your referrals increase over time and correlate that increase with the initiatives you’ve created and the relationships you’ve built.